Terms & Conditions

Effective Date: March 7, 2025

By opting in to receive SMS messages from Inner Zen Counseling LLC (“we,” “us,” “our”), you agree to these Terms and Conditions (“Terms”).

SMS Messaging Service

By providing your phone number, you consent to receive SMS text messages from Inner Zen Counseling LLC for appointment reminders, important updates, and general two-way communication related to our counseling services. Message and data rates may apply.

Message Frequency

You may receive multiple messages from us, depending on your communication preferences and appointment schedule. While message frequency may vary, you can expect to receive up to 4 messages per month. We reserve the right to adjust message frequency at any time. Inner Zen Counseling LLC and mobile carriers are not responsible for delays or undelivered messages.

Message and Data Rates

Message and data rates may apply according to your mobile carrier’s terms.

Privacy Policy

Your information will be handled in accordance with our [Privacy Policy].

Cancellation/Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive a final confirmation message to verify your request has been processed.

Help/Customer Support

For support, text HELP or contact us directly at:
📧 Email: therapy@innerzencounseling.com
📞 Phone: (941) 290-6920

Liability

We are not responsible for any charges, errors, or delays in SMS delivery caused by your carrier or third-party service providers.

Important Notice for Clients

If you are experiencing a medical or mental health emergency, do not use text messaging to seek immediate help. Instead, please call 911 or go to the nearest emergency room.